Support
If something isn't working or you have an idea, send us an email.
hello@heymarbly.comA place reminder didn't go off
Place reminders need location access set to Always, with Precise Location on. Marbly checks this for you: anything that can't go off waits on Home with the fix. Also check that Background App Refresh is on for Marbly.
Car, wake-up, Focus and other moments
These come from Shortcuts automations. The first time a reminder needs one, Marbly walks you through setting it up, and you can see them all in Settings › Car, alarm and Focus.
My reminders aren't on my other device
Check that both devices use the same Apple Account and that iCloud is on for Marbly in Settings › [your name] › iCloud.
Restoring or cancelling Pro
In Marbly, open the Pro screen and tap Restore. To cancel, go to Settings › [your name] › Subscriptions on your iPhone. Refunds go through Apple.